Laura PortelaThe funds should already be in your account. Based on these terms, your winnings have been adjusted to the correct amount, and we are pleased to inform you that your withdrawal has been successfully confirmed. We wanted to reach out regarding your recent withdrawal and clarify the situation. After attempting to withdraw, he found that only €445 was returned, and he learned from customer support that he needed to have manually closed the bonus limit to withdraw more, which he was unaware of.
Make a deposit of at least €20 using your preferred payment method and activate the bonus directly from your cashier. Drop at least €50 on a Monday and you will receive 100 free spins for the game Pray for Three by Hacksaw Gaming. Each part of the bonus has a €20 minimum deposit. In addition, our content also includes industry insights and guides to help players of all experience levels make smart, informed decisions. This casino offers steady weekly promos, full crypto support, and smooth navigation.
As for the speed of withdrawals, Luckygem Casino states in its T&Cs that it processes all payout requests within 2 days. Casinos under a Costa Rica licence are not as strong as those under Curacao, UKGC and MGA which may leave you with a lost payment or even a blocked account. However, the platform ensures player security by using SSL encryption to protect all data and transactions. At the moment of writing, we couldn’t find any active casino tournaments at Luckygem. Just below the live dealers tab, you will notice an Instant Win Games section. Feature Buy, Jackpots, VIP, and a page with Originals are your browsing options.
Nonetheless, the casino offers free transaction processing. These casino payment options include credit/debit cards like Visa, e-wallets like Skrill, and cryptocurrencies like Ethereum. Remember to deposit €20 or more to claim the welcome bonus. In addition to regular promotions, Luckygem Casino has a VIP Club for incentivising players. Every Monday, you can claim 100 free spins casino offer on the Le Bandit slot from Hacksaw. Most of its offers can be claimed with as little as a €20 deposit.
- An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
- Both the bonus money and free spins winnings’ wagering requirements stand at 40x.
- I had made a withdrawal and then
- The process took exactly 31 hours from request to receiving funds in my Skrill account.
- Game filtering works reasonably well, allowing searches by provider or game type.
- You must use free spins within 48 hours, and wager them x35.
I have been playing online casino for 20 years I am registered in over 25 companies first time such an excuse and treatment The player from Greece faced withdrawal issues after winning €4,000, following a series of deposits and playing under a welcome bonus. Crown casino accommodation deals melbourne naturally, and provide generous bonuses and promotions to both new and existing players. But the best part of playing at the top live roulette casinos is the chance to win big, this is a great pokie. A slots-based social game, Lucky Gem Casino allows players to pull the lever in seven games of chance based on popular PopCap franchises, including Bejeweled, Bookworm, Chuzzle and Zuma. We independently conduct the industry’s most strict tests on casinos, bonuses, banking methods, and withdrawals to provide reliable insights.
Can I Play with Cryptocurrencies at Luckygem Casino?
I tested this offer and the spins credited immediately after account verification and code entry. Time limits allow 30 days to meet the requirements, giving reasonable flexibility for casual players. The bonus terms include a maximum bet limit of €5 per spin during wagering, which I appreciate as it prevents accidental violations. The wagering requirement sits at 35x the bonus amount, which falls within industry standards but isn’t particularly generous either.
Besides offering a substantial welcome package that will last you for a long time, you’ll also have access to several bonuses and promotions throughout your stay, so you can always expect something new and exciting. While Luckygem operates without a traditional gaming license, many crypto-friendly casinos function similarly. The crypto options work well for players who prefer anonymity, while traditional methods offer familiarity and convenience. I appreciated that they don’t charge withdrawal fees, which saves money over time. The minimum withdrawal of €40 is higher than some competitors but still manageable for most players.
- My balance plummeted to €42, and I was questioning if this game suited my playing style.
- As for many top online casinos, bonuses are easy to claim, but the wagering part may take some time.
- Get an introduction to the Ts and Cs prior to receiving a fresh casino bonus.
- Of course, you can also obtain assistance by contacting the brand’s customer support team, which can be reached via email or the live chat function.
- My €50 Skrill withdrawal arrived within their stated timeframe without issues.
- For withdrawals, I requested €50 via Skrill after completing email verification.
- A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
Our final decision was to credit the full winnings to the player’s balance, and this has already been completed. I don’t know if the casino will answer or avoid answering, I would just like to ask you if it’s possible to inform me of your final conclusion on this issue, simply for ethical reasons, so that I know if I was right or wrong in the whole matter. As this case has been open for some time, I’m eager to bring it to a timely conclusion. We kindly ask for your understanding and a little additional time to finalize our investigation and provide you with a comprehensive response. We are still reviewing this case and need a bit more time to complete a thorough assessment.
There is a welcome package that awards extra funds and casino spins. Current promotions will be displayed at the top of the page so head over there to see what is active at the moment of inquiring about the online brand. In order to stay updated with the bonuses and promotions of LuckyGem Casino, LCB will provide the readers some general information in this section.
Make sure to verify the least possible deposit and highest withdrawal specifications. You are able to put in and pull out money employing one of the payment providers accepted by this internet casino. You’ll be having over a thousand game options readily available.
Like the MidWeek Reload promotion, the wagering requirement to fulfil is 35x, and the validity period is 7 days. The minimum deposit for this offer is €50, and each free spin is worth €0.20. Once claimed, it is valid for seven days, and a 35x wagering requirement must be fulfilled to clear the winnings. The wagering requirements are also moderate at 40x, making the promotions worthwhile.
Please forward the request for a refund originally addressed to the casino to my email at email protected Casino.Guru will never ask for payments or access to your accounts to complete KYC. This casino has been telling me for months that they will refund me, but I still haven’t received anything
The casino was opened in 2025 and was first supporting only casino games, but now players can also join the sportsbook section. If you like gambling games and virtual casinos, you will, definitely, enjoy this one too! Also the company claims that I am only entitled to 445 euros out of the 4000 because I did not withdraw then and then deposit again and then continue playing but I simply continued playing with the 445 euros that they left me in my account clean. There is no company that does this because the money you earn in a bonus and after you reach the maximum limit that the bonus says, the rest is deducted from you and what is left you either make a withdrawal or if you want you play it and lose it. From the moment I continued playing, I then played with the sacred money since the bonus requirements were over, is what I win with that money fake or fictitious? I decided with this money, the clean money, to continue playing, I managed to win up to 9,000 euros, I lost 5,000 euros and I had 4,000 euros left, which I also made a withdrawal request.
Established in 2025, this online casino holds 7546 slot games. Identity theft, fake financial transactions, and mixed players’ finances are never going to be a problem in a properly authorized real money casino. Check further rules and requirements on the online casino’s site in advance of activating the slots bonus.
Bonuses and Promotions
The spins have no expiration date once credited, which removes pressure to use them immediately. While not groundbreaking, it provides a risk-free way to test the platform and potentially earn some spending money. Loading times remained consistent across different devices during my testing sessions. The mobile version maintains the same game selection, though the interface feels slightly cramped on smaller screens. Game filtering works reasonably well, luckygem casino allowing searches by provider or game type. PG Soft contributes several popular titles to the collection, while Pragmatic Play slots were noticeably absent.
Most slot machines will offer a higher payout if you bet the maximum number of coins, American Roulette is still a lot of fun to play. For example, including different variations and betting options. The construction guy with a yellow helmet gives the following rewards, offer a variety of payment options.
in Direct Offer CPA
For my second test, I allocated €80 to Home of Thor and played for roughly 40 minutes. I noticed the game tends to cluster wins and losses, so patience helps when you’re in a dry spell. I triggered the bonus round once during my session, which added some excitement but only returned about 8x my stake. The slot has a quirky candy theme that grew on me, though the base game felt pretty standard at first. The rakeback system provides up to 15% back on losses, calculating returns based on your gaming activity. LuckyGem offers daily cashback ranging from 3% to 20% depending on your VIP level.
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We truly understand that this limitation can be disappointing, but please note that these rules are clearly stated in our Terms & Conditions and are applied consistently to ensure fairness for all players. This means that even after completing the wagering requirements, the maximum sum eligible for withdrawal is limited by this rule. The maximum withdrawal amount from funds granted from a bonus is calculated as the bonus amount (€8.90) multiplied by x50, which equals €445.00. Please could you let me know here the amount of money was the bonus you gave me and what are the requirements?
For instance, there are classic, branded, jackpot and Megaways slots. Upon entering the lobby, you will see the various game categories properly sectioned for easy access. Players can deposit a minimum of €20 and withdraw a minimum of €40.
We only contact players through this official complaint thread or via @casino.guru email addresses. It loads faster, offers special bonuses, and works offline. That is why it collaborates with GambleAware to help players stay in control of their gaming habits. Luckygem also promotes responsible gaming and ensures that players always play responsibly. The sections from slots to instant games cover a wide range of tastes. Use your bonus funds and free spins, then complete the x40 playthrough on both parts before the 14-day limit expires.
How to Claim Your Bonus & Start Playing at Luckygem
The money has been refunded and the case has been resolved. I wanted to thank you for the very correct and fair decision you made and of course I will continue to be a player on your page. The money has indeed been credited. As per the casino team’s response, the winnings have been re-credited to your casino balance. Thank you sincerely for your time and patience. We kindly ask you to check your account and confirm that the funds are visible on your side.
Luckygem casino was launched in 2025, which makes it one of the newest entries in the iGaming world.
You’ll receive match bonus funds for more than your first deposit. Get an introduction to the Ts and Cs prior to receiving a fresh casino bonus. According to the terms and conditions of this promo campaign, you can grab 125 bonus spins and lock in 100% bonus funds up to € 1000. This particular casino features 49 software providers that cover game types such as Baccarat, Craps, Lotto and Scratchcards.
We are extending the timer by 7 days. We would like to ask the casino to reply to this complaint. I’m currently awaiting feedback from the casino team regarding my latest questions, which should help shed more light on what happened. While the sequence of events differs somewhat from how you previously described it, this amount plays a key role in the matter. I have shared my thoughts on the appropriate step in the email and am looking forward to your timely response. Based on my current understanding—although the evidence is presented in a somewhat unclear format—it does appear that the player’s winnings were capped on two separate occasions.
